Our marine insurance company (Towergate Mardon) has paid our claim for the:
- Theft of equipment purchased directly by us and delivered to Ben Harp.
- Damage done to Waiouru when she was stripped back to a bare shell.
- Cost of repairs to return the vandalised and damaged shell back to a condition where rebuilding could commence.
We were not insured for the financial loss we incurred between the total money paid to Ben Harp Narrowboats and the value of the boat before she was damaged. Nor were we insured for our extensive legal and other recovery costs. Consequentially we have still lost a considerable amount of money.
However we are most grateful to Towergate Mardon for accepting our claim.
We selected Towergate Mardon as our preferred insurer whilst we were still living in “Downunder”. This was done before work on Waiouru actually commenced. Actually I had previously asked Ben Harp Narrowboats if they would insure Waiouru for us and send me the bill. In the end I decided to organise the insurance myself <phew>. A good decision, as I suspect we would probably have received a bill for the cover; but no policy would have been purchased!
The choice of Towergate Mardon as our preferred insurer was actually made on the basis of the extensive research completed by Bruce and Shelia on nb Sanity Again. A good reason for reading other boaters blogs! Another tipping point may have been the fact that Towergate Mardon is based in New Zealand House, Shrewbury.
Both Jan and I carefully read the fine print (twice). Jan’s comment was “Oh…. we’re not covered for water skiing!”
Towergate Mardon have fully honoured their obligations under the terms of the policy and we have already reinsured with them.
Thank you Towergate Mardon.